About Us_
What you should know before deciding to work with us_
We did not start as a digital marketing agency, we were not even called 10.digital!
We started in Coimbra in 2012, with only two people. The purpose was to release a specific training software for companies. And we failed.
Since then, we have learned a lot: we understood the importance of the digital world and the impact it has on companies. We have studied really hard on the subject and we collected some clients who have become references in the area (we are responsible for all the online strategy of Licor Beirão since 2014, for example). We became specialists in digital marketing.
This way, we decided we could put this experience in the digital world not only with high consumption brands, but with B2B products and launching new startups for more people as well. That’s why we created the 10.digital brand, on October 2016.
But we would not repeat the same mistake we did in 2012: we invested in a low-cost website and created a digital strategy to transform leads into clients; then, we transformed the clients into business partners. This time, our launching strategy was working.
That is why we are still here today, stronger than ever. With a new website. With some other campaigns we are proud of. With many more happy clients. With a bigger and better team.
With the same will to become your digital marketing department, helping you avoid making the same mistakes we did when we launched our first brand.
It is better to warn you now_
but we always focus on your return
The best way of stealing a client is by charging a price that would never allow us to make a job capable of creating return. Since we started, we have learned that the saying is right: the cheap comes out expensive — either for us, who leave an unsatisfied client; or for the clients, who pay little but have no return on the investment.
but we are really good at anything digital
Street marketing activations? Videos? TV, outdoor, radio, and other means campaigns? We do not do them (even though we have partners who do). We are focused on the digital area and we want to be the best in it. We have specialists in all digital areas: Web Design, Web Development, Online Advertising on Google AdWords (Search, YouTube, Display, Mobile), Content Marketing and Digital Creativity, Social Media Management, Advertising on Facebook, Instagram, Twitter, and Bing. This is where we promise to make a difference.
nor sell a pig in a poke!
Whoever talks to you on behalf of 10.digital, will know what they are talking about and how to implement what they are selling to you. We do not like the "glass in the hand" and we do not believe that" everything is sellable". We will only make you a proposal if we feel we can give you return.
we like to be put to the test
We search for the solutions others cannot find. We insist on delivering monthly work reports, because we like clients who demand from us. Clients who ask what are the indicators, and why are they that way. We like to be a part of your team. Being your digital marketing department does not mean we like to work accommodated and with a guaranteed client. This means you can count on us to test, measure, analyze, and continuously improve your strategy. Always with proposals that solve the problems we have identified – with our eyes on your short, medium and long-term return.
The team you will be able to work with_
Have we already told you we do not like show-off?
Yes… Forget the black and white photo, the crossed arms with the executive look, or the artistic photos like "the creatives" do, followed by fancy titles and impressive résumés.
Here at 10 we are 4 Pedros, 3 Filipes, 3 Joões, 2 Gonçalos, 1 Mário, 1 Margarida, 1 Diogo, 1 Rafael, 1 Rui, 1 Vasco, 1 Aníbal, 1 Ernesto, 1 Andreia, 1 Solange, 1 Caio, 1 Rafaela, 1 Joana, 1 Mariana, 1 Nuno, 1 Édi, 1 Valter and 1 Bernardo. We are who we are because we believe in the value of a true team.
And because of that, we will not talk about what the youth and enthusiasm of someone who is starting can do when joined with the experience of someone who has developed the first Portuguese video game.
Here at 10.digital formality and informality walk hand in hand, and that is one of the best things we have: being not only a work team but friends as well, who at one moment are talking about a serious matter and the next are complaining because someone stole a piece of a jigsaw puzzle that’s impossible to finish.
Essentially, this is it. We know there is a space and a moment for everything at 10: for each one of us to grow, to fail, to learn and even to make a jigsaw puzzle, play ping-pong or go grab a drink together.
We celebrate the achievements of each client as if they were our own and we suffer with every single one of their problems. It makes no sense to talk about each one of us, because regardless of the necessary bond with the client, access to a full team contributing to improve their company will always be available.
How we work_
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Initial Meeting
We meet with those in charge of the company, in order to understand its strategy or the goal of the specific project they are making us a part of;
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Digital Strategy Proposal
Digital Strategy Proposal Start Working - If the client wants to work with us, we meet to determine the working processes (we adapt to the needs of each client) and we clarify all doubts, which allows us to work with small project management costs for the client.
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Implementation
We gather the team, plan our work accordingly to what has been agreed with the client, and we implement that strategy.
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Monitoring and Measurement
We measure the results of each campaigns and projects we develop;
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Report and Improvements
We present a monthly report and improvement suggestions that we implement on the next month’s work, promoting continuous learning and development.
I’m not sure if you are the right company for us.
Your tone is too humorous and we are a more serious company.
Yes, we have heard that a few times.
That’s why it’s important to clarify some things:
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We only use a humorous communication if that is the client’s tone of communication;
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Whenever we make a joke, we previously think what do we want with it and then we decide the indicators that will allow us to evaluate its success or failure;
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We are creative, but not a creative agency. We are guided by numbers and we propose creative solutions to achieve them with lower costs;
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We believe in processes: we have begun as a startup and keep a "startup" approach to our management. Even on more creative areas, such as the marketing one, we have adapted the SCRUM system to our needs and maintain periodical Sprint meetings on which we plan all our work regularly;
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We believe in the importance of timing: we work on digital marketing so we know that sometimes it is better to have something good right now than something perfect tomorrow.
Where we are_
Would you like to know more?_
Talk to us!
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